• What if there is an inclement weather forecast when my picnic is scheduled?

    If we perceive the weather to not be on its best behavior, we would like to ask that at the time of booking you have a backup date or location in mind. We will closely monitor the weather the morning of and will make the best decision 4 hours prior to the event. If a backup location is not found, you will be able to reschedule your picnic for another date or cancel for 75% refund.

  • What if we are arriving late?

    We will wait until you arrive to your picnic, however this will cut into your own picnic time.

  • Do your picnics include food?

    Our picnics include picnic boxes crafted by @cafeteriaprologo and charcuterie boards crafted by us @seasonspicnics

  • Do you have a cancellation policy?

    Cancellations will receive a full refund when they are made 5 business days prior to the date of the picnic. Those cancellations made with less than 3 working days of the set date, will concur on a service fee of 25%, and I understand that Seasons Picnics is not responsible for reimbursing the total cost.

  • What areas do you cover?

    We cover Alicante City area. If you are interested in a picnic outside of the Alicante City area, please contact us and we will see if we can accommodate your request.

  • Do you offer food for people with dietary restrictions?

    Yes! We can accommodate most dietary needs. Please note those needs when making your reservation and we will contact you to confirm your request.

  • Does @seasonspicnics stay during our picnic?

    No, we leave after you’re settled and return once your picnic reservation ends. However, if you need us during your picnic you can call, or text your picnic host.

  • What happens if something is damaged or gone missing?

    We understand accidents and damage can happen to our equipment and that is why we will assume those occasional accidents (glasses, dry cleaner fee for pillows and blankets, etc), however, we also own quality equipment for a better experience and that is why the client assumes responsibility for breaking the Polaroid camera and/or the speaker.